Help Center

We accept PayPal and all major credit cards.

We value your trust above all. Your personal details will never be sold to third parties.

We do NOT have access to your card details. All payments are processed through PayPal and Stripe, certified Level 1 PCI DSS compliants.

We are pretty quick at getting your order out the door so unfortunately, if your order placement time exceeds the amount of time it takes us to fulfill your order, we are unable to make any changes to your order once the order has been placed.

Please ensure the browser you are using is up to date. It may be worth deleting your cookies and trying the site again. If you continue to experience issues, please get in touch with our support team at support@bikenoble.com and provide the following:

• Detailed description of the issue you are having
• Screenshots of any error messages you may be experiencing

Expected delivery is 8-25 business days depending on where you live. We will always try to minimize the shipping time using warehouses that are the closest to you.

Upon shipment, you will receive the order number which you can use to track your item (if the local carrier allows it).

Send us e-mail to support@bikenoble.com as soon as possible with the new correct address. Please note, if you don't contact us in time, we cannot guarantee a delivery.

We are NOT responsible for any duties and/or import taxes that you may be subjected to. Duties and taxes, if applicable, will be charged at the customer’s expense and refunds will not be issued if you choose not to pay the charge.

If more than 25 business days have passed, please write to support@bikenoble.com. We'll find your package and solve it.