We are pretty quick at getting your order out the door so unfortunately, if your order placement time exceeds the amount of time it takes us to fulfill your order, we are unable to make any changes to your order once the order has been placed.
Please ensure the browser you are using is up to date. It may be worth deleting your cookies and trying the site again. If you continue to experience issues, please get in touch with our support team at firstname.lastname@example.org and provide the following:
Detailed description of the issue you are having
Screenshots of any error messages you may be experiencing
We are NOT responsible for any duties and/or import taxes that you may be subjected to. Duties and taxes, if applicable, will be charged at the customer’s expense and refunds will not be issued if you choose not to pay the charge.